Back Gate Guest Ambassador - Part Time - San Diego Zoo Safari Park job at Association Of Zoos & Aquariums Escondido, CA, US

Job Description

AZA-accredited zoos and aquariums, Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings.How to post a job Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center .

HOW YOU WILL IMPACT OUR MISSION

The Back Gate Guest Ambassador is committed to the department's mission and vision of providing the finest customer service to each guest by actively engaging in meaningful guest encounters. The Back Gate Guest Ambassador performs a variety of duties providing assistance to the organization visitors. This position reports to the Security Lead, Supervisor, or Manager.

WHAT YOU WILL DO

Provides guest service by greeting guests, providing directions/general information, and maintains crowd control as needed. Checks various forms of admission and applicable identification, utilizes variety of tools to maintain proper attendance counts. Provides special event support, works with outside vendors and provides transportation utilizing company vehicles. Responds to guest inquiries, and refers questions/concerns to Guest Services/Duty Manager as appropriate.

WHAT WE ARE LOOKING FOR

JOB EXPERIENCE

Customer service and/or guest relations experience

EDUCATION AND CERTIFICATIONS SKILLS AND KNOWLEDGE

Ability to manage internal and external customer interactions with a high level of tact and diplomacy Able to effectively work in a team environment Able to communicate and work well with others Ability to take direction Knowledge of how to use two-way radio equipment Ability to use point-of-sales automated systems

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

Free admission to the San Diego Zoo and the San Diego Zoo Safari Park Family Passes Complimentary Tickets Local and In-House Discounts Employee Assistance Program Wellness Program

IMPORTANT DETAILS

Position Type:Hourly Part-Time Non-Exempt Position #J-18808-Ljbffr Association Of Zoos & Aquariums

Job Tags

Hourly pay, Part time, Local area,

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