Job Description
Title: Operations Manager
Classification: Exempt
About The Organization
RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
Position Summary
As an Operations Manager, you will be primarily responsible for managing the day-to-day operations of all traffic control & pavement marking crews plus equipment within your assigned branch’s area, ensuring operational excellence and customer satisfaction. This role includes overseeing on-site employee training, directing the daily branch operations, and managing production, safety, staffing, inventory, account receivable, revenue and bidding information. The role requires strong ability to read and interpret profit and loss statements , balancing corporate financial goals along with customer needs and local resource availability.
The Role
We are seeking an operational leader with strong background in roadway construction, specifically towards traffic control and pavement marking services. F inancial acumen is essential and also someone who can confidently manage a union workforce along with customer relationships while ensuring branch profitability. You will oversee branch production, shop activities, and customer relations, while coordinating with estimating departments to align production capacity and critical path issues. Additionally, you will collaborate with accounting on revenue recognition, forecasting, and reporting. This is a hands-on, working manager role, with responsibilities that extend to managing traffic control & pavement markings from the field to the office.
Essential Functions
- Ensures all safety practices are strictly followed in the field and standard practices are implemented properly.
- Manage crews and equipment in remote locations to meet and exceed customer expectations .
- Works with other project managers to ensure crews are schedule appropriately and coordinate to gather materials, quantities and all other forms of field information.
- Serve as a direct representative to DOT agencies, municipalities and customers, handling project notifications, securing permits, and ensuring compliance with ordinances and regulations.
- Solve problems quickly and independently, exercising sound judgment and authority.
- Develop employee schedules, manage personnel on projects, and ensure timely completion of paperwork.
- Coordinate labor needs for projects, including sourcing and scheduling external labor.
- Plan and schedule projects efficiently and cost-effectively.
- Assess employee performance and contribute to hiring and firing decisions .
- Handle union disciplinary actions and follow through with the safety department and understand union agreements in all areas.
- Oversee safety and compliance, including DOT and safety training for employees.
- Understand that this is a high-demand position, requiring 24/7 availability, including evenings, weekends, and extra workdays to meet project deadlines.
- Request and manage material needs based on project requirements.
- Maintain a system for reporting production to accounting for accurate billing.
- Keep up-to-date Weekly Revenue Forecast Reports.
- Travel as needed for project oversight and customer interaction.
Key Leadership Competencies
- Lead by example, with a strong focus on safety, business ethics, work habits, and work-life balance.
- Be a good communicator who earns respect from subordinates, vendors, and customers alike.
- Engage in district-level discussions and represent the branch professionally.
- Serve as a candid team builder and player.
- Be accountable, focusing on maximizing profit and cash flow.
- Represent the company in interactions with customers and agencies, handling scheduling, disputes, and scope changes professionally.
Knowledge And Skills
- Deep understanding of state specifications for traffic control devices and materials .
- Use of HCSS HeavyJob/HeavyBid is preferred. Comparable use of data base programs is acceptable.
- Industry involvement through trade associations or coalitions with state DOTs or similar organizations.
- Proficiency in MS Excel, Word, and Viewpoint (with training provided).
- Strong understanding of financial statements, including balance sheets and P&L statements.
Education And Experience
- Bachelor's degree in construction management or e ngineering is preferred, but field related experience is comparable.
- Minimum of + 5 years of experience in traffic control /pavement marking industry including working with crews and having f ormal industry training.
- Minimum of + 5 years of supervisory or management experience in related field
Salary Range: $105,000-$110,000, plus bonus
EOE Statement
RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans
Job Tags
Work at office, Local area, Remote work, Afternoon shift,