Job Description

Built is a growth-stage company at the intersection of FinTech and PropTech. We are on a mission to change the way the world gets built with technology and services that streamline the $1.4T U.S. construction industry. By providing a centralized platform for all industry stakeholders, Built enables increased efficiency, collaboration, transparency, and business agility—allowing customers to build and manage the communities around us more profitably and with more confidence. The Built platform is used by hundreds of leading North American lenders and asset managers, and thousands of developers, home builders, and contractors. Since our founding in 2015, we've partnered with over 140 of the top financial institutions in the U.S. and Canada, including 35+ of the top 100 U.S. construction lenders. With our latest $1.5B valuation, we’re on a continued growth trajectory and are committed to attracting the best talent in the world. We want you to be a part of this exciting journey. Built is hiring a strategic and delivery-focused Senior Director of Security & IT to lead enterprise security and information technology enablement. As we transform how lending, financial management, and payments work in construction and real estate, security is central to our mission as we protect our clients, their customers, and Built. This role is responsible for defining and executing a security and information technology strategy that empowers our teams to do their best work through secure, scalable systems. You will join a fast-moving, high-ownership, mission-driven team operating at the intersection of business enablement and enterprise resilience. The ideal candidate is a security-first leader who understands IT operations, can operate effectively at both architectural and execution levels, and thrives in an environment that demands measured risk-taking, rapid decision-making, and hands-on engagement. Success in this role requires pragmatic leadership, strong cross-functional collaboration, and a clear focus on outcomes. This high-impact role reports directly to the CFO, is part of the senior leadership team, and has broad responsibility for security, identity governance, internal tooling, enterprise architecture, IT service delivery, and facilities across our enterprise environment. This includes defining and enforcing security standards, scaling internal enablement through IT systems, and representing Built’s security posture to clients during sales and implementation processes. Key Responsibilities Security Posture & Enablement Define and communicate Built's enterprise Security and IT strategy in alignment with business objectives, regulatory needs, and long-term vision Own the entirety of security oversight, programs and operations, and partnership with leaders across the organization. Drive measurable improvements to Built’s day-to-day security posture—not for compliance optics, but for architectural resilience and operational soundness Oversee endpoint, network, and infrastructure security including monitoring, configuration, logging, and access control Define and implement policies and technical controls across identity, access, endpoint protection, encryption, and data retention Lead vulnerability management and remediation in partnership with Engineering, including scanning, classification, tracking, and burn-down reporting Own internal security incident response and detection processes, including playbooks, tabletop exercises, and escalation protocols Ensure centralized log collection and threat detection visibility through SIEM and related tooling Champion employee awareness, phishing simulations, and behavior-focused training programs Guide application security and secure SDLC processes including tooling, risk assessment, and security integration into the dev lifecycle Partner with Legal and Compliance to ensure audit readiness, third-party risk management, and policy alignment Develop and execute a clear vision for Built’s internal technology stack Manage internal IT infrastructure, endpoint management, MDM, SaaS tooling decisions, and collaboration environments Direct the IT/ITE/facilities leader and team to ensure reliable, efficient delivery of service across the company Scale IT automation, asset management, onboarding/offboarding, and employee support Maintain the health, security, and architecture of enterprise platforms like Okta, Google Workspace, Slack, Crowdstrike, and Kandji Information Security & AI Lead Built’s internal AI enablement strategy, decision support, and enablement Define and enforce guardrails for AI tool usage, prompt management, and data access controls Build dashboards, tracking systems, and internal capabilities to safely scale AI-powered tooling across the business Establish an AI-first culture that challenges norms, uses AI responsibly, and casts vision as to how AI enables our people to do the best work of their lives Cross-Functional Leadership Serve as the internal and external face of Built's security program Partner with Engineering on the software development lifecycle and vulnerability remediation prioritization Lead security conversations with clients and prospects, including diligence, onboarding, and ongoing partnership discussions Identify, evaluate, and lead adoption of security and IT tooling; partner with procurement on contracting Support Sales and Customer Success in responding to client security diligence and onboarding inquiries Partner with Legal and Compliance to review vendor security and ensure contract coverage Collaborate with People, Finance, and Legal on onboarding flows, device readiness, and enablement budget strategy What Success Looks Like Internal security posture materially improves as evidenced by maturity model movement, incident reduction, and fewer recurring vulnerabilities IT systems scale efficiently with company growth, while maintaining high reliability and employee satisfaction AI enablement expands safely under clear governance, with minimal exposure and strong adoption Security becomes embedded into day-to-day engineering and business operations—not bolted on The business experiences fewer blockers from IT or Security, and employees are equipped to do their best work You’re Likely a Fit If You Have a strong background in security and can effectively lead IT/infrastructure functions effectively Are comfortable managing both ICs and managers , and can roll up your sleeves when needed Are pragmatic, business-aligned , and understand that some risks matter more than others Can operate as both a strategic architect and tactical operator , driving delivery through ambiguity Are energized by solving for both protection and productivity, not one at the expense of the other Know how to speak to both technical and non-technical audiences clearly and credibly What You’ve Done Led a blended security/IT or infrastructure team in a growth-stage SaaS or enterprise environment Successfully driven posture improvements in identity, endpoint, cloud, or enterprise systems Partnered with Engineering or Product to integrate security into development workflows Presented or prepared material for execs, boards, or client security teams Engaged directly with external clients, prospects, or partners to communicate technical strategy, mitigate security concerns, and build trust in enterprise technology programs Built or contributed to enterprise architecture decisions involving multiple SaaS platforms Built’s salary range for this position is $260,000-$290,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits. The rare opportunity to radically disrupt an industry Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k Robust compensation package including base salary and equity Flexible working hours, paid family leave, ERGs & Mentorship opportunities Learning grant program to support ongoing professional development Our company is made up of passionate people who are driven in a variety of disciplines—and each of them brings their unique perspective to everything they do. Creating a safe and inclusive workplace is critical to the success of our company and of our employees, so it’s our aim to recruit, hire and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status or any other status protected by applicable law. As we learn and as we grow, we’re committed to ensuring that these ideals are at the forefront of everything we do. Greenhouse Disclosure When you apply to a job on this site, the personal data contained in your application will be collected by Built Technologies (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. If you would like to contact Controller to ask questions surrounding processing of your personal data or to make a request, you can send an email to privacy@getbuilt.com . For California residents: Please note that Controller does not sell your personal data or share it with third parties outside of Greenhouse Software, Inc. 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