Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Call Center Manager Job Locations US-CA-El Monte ID 2025-10112 Position Type Regular Full-Time Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling...
...Information Local CDL A or B Conventional Drivers | Salisbury, MD Job Type: Full-Time Pay Rate: The pay rate is a mix of daily rate & commission CDL A Pay Rate: Daily rate of $162.83 per day & receive $0.35 per full case or $0.17 per half case delivered...
...the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive... ...(PTCB) or greater than 10 years hospital or equivalent pharmacy experience required Completion of basic pharmaceutical calculations
...Hello, guys! General Logistics Carrier is seeking reliable Owner-operator truck drivers to join our team! Weve delivered a great amount of loads all over the US and looking forward to delivering many more. We don't work with rental or leased vehicles. Basic Requirements...
Title: Reference Librarian (Temporary Part-Time) Department: Library Services Campus: Hardin Valley Closing Date: Open until closed Type of Appointment: Temporary Part-Time Pay Rate: $21.84hr Work Hours: The Reference...