Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Kleen in Cloquet, MN is seeking a Sales and Service Route Driver Trainee (Driver Class B Trainee). This role will train to drive a Class B box... ...defined route. Safety-Kleen will pay for you to obtain your CDL. \n \n \n \n \n Safety-Kleen, a subsidiary of Clean Harbors...
The BSW social worker in conjunction and collaboration with MSW/LCSW social workers screens... ...huddles with fellow Department of Social Work members to ensure quality of care in case... ...accredited social work program required.Experience: No experience requiredLicensure: None...
Location: Jerrys Foods Sanibel Reports to: Deli Manager Classification: Part Time Rate of Pay: Up to $15.00 / hour, based on experience Hours: Sunday - Saturday, varied hours Jerry's work perks: Store Discount Employee Assistance Programs Flexible...
...Description :The Assistant Director of IT plays a crucial role in managing and overseeing the Information Technology (IT) department, ensuring operational excellence, technical leadership, and adherence to best practices across all IT functions. This position is responsible...
...Job Description Job Description Clinical Psychologist Veteran Disability Assessments We are seeking a dedicated Clinical Psychologist to join our team in performing medical assessments for U.S. Veterans as part of the VA's disability benefits process. In performing...