Remote Airline Customer Support Specialist with English Job at Sutherland, Remote

YzZPbFZsNWVGQXp1RWVWSExkelRLcWdzalE9PQ==
  • Sutherland
  • Remote

Job Description

Company Description

Join Sutherland Bulgaria and Represent a Leading Airline!
Are you passionate about travel and aviation? Do you enjoy helping people and solving problems?
Sutherland is looking for Customer Support Specialists to join our remote team and support one of the world’s top airlines.
This is a great opportunity to work from home, use your English skills daily, and grow your career in the airline and hospitality industry.

Job Description

  • Assist passengers primarily via  chat and occasionally via phone
  • Manage flight  bookings, changes, and cancellations
  • Provide information on flight schedules, pricing, and services
  • Handle customer queries with  empathy and professionalism
  • Use ticketing systems and internal tools effectively

Qualifications

  • Fluent English (B2 level or higher)
  • Excellent communication and problem-solving skills
  • Previous experience with  airline reservation software is an advantage
  • Strong  attention to detail and customer care orientation
  • Ability to  work remotely   and independently
  • Flexibility to work on day/late/night shifts
  • Flexibility to work in a dynamic,  multicultural environment

Additional Information

What We Offer:

  • Fully remote position (equipment provided)
  • Long-term contract with stability
  • 21 paid vacation days
  • Health and life insurance
  • Food vouchers & travel allowance
  • Full-time position with  flexible shifts : day, late, and night shifts
  • Ongoing training and  career growth opportunities
  • Friendly, supportive team and employee recognition programs

Apply now if you’re  based in Bulgaria, speak English fluently , and want to take off with a career in customer support for the  airline industry!

Jobicy JobID: 127904

Job Tags

Remote job, Full time, Long term contract, Flexible hours, Day shift, Afternoon shift,

Similar Jobs

Medicorp Inc

Michigan - Family Medicine - (53726) Job at Medicorp Inc

 ...APP's J-1 waiver support via State Conrad 30, ARC, DRA, HHS based on location and specialty H-1B support via the H-1B lottery O-1 Recruitment Package may include: Base salary + wRVU production incentive CME allowance Sign-on bonus Medical... 

CommuniCare

Health Informatics Analyst (MR2626 - NIC) Job at CommuniCare

Job Details Description Under the direction of the HIM Manager, the Health Informatics Analyst is responsible for the quality, integrity, and confidentiality of a patients health information. Ensures medical records are maintained and released in compliance with... 

Dignity Health

Urgent Care Physician Job at Dignity Health

**Responsibilities**+ **Patient Care** : Diagnose and treat medical conditions; develop and implement comprehensive treatment plans....  ...of an accredited post-graduate training program**Overview****Urgent Care Physician** needed for busy and well-established Urgent Care... 

Harper Associates

Nanny Job at Harper Associates

 ...familiar with appropriate child development, milestones, etc. The child does attend preschool a few days/week; some driving to/from school will be required (car seat provided). Schedule is guaranteed 3 days/weekday (27 hours/week), 7:30-4:45/5pm (Mondays, Tuesdays and... 

Minnesota Pollution Control Agency

Environmental Assistance Coordinator for Central & Northwestern Minnesota Regions - Environmental Specialist 3 Job at Minnesota Pollution Control Agency

 ...Working Title: Environmental Assistance Coordinator for Central & Northwestern Minnesota Regions - Environmental Specialist 3 Job Class...  ...of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well...