Job Description

Radiology Scheduler

Trinity Health Mid-Atlantic, is looking for an experienced Radiology Scheduler to join our Patient Access team! Shift: PT/Pool Schedule: Rotating

Under the direction of the Regional Patient Access Call Center Manager, the Scheduler is responsible for timely and accurate appointment scheduling with expertise in scheduling protocols, registration, insurance requirements/verification, identification of accurate patient responsibility with notification to the patient for the Trinity Health Mid-Atlantic Region which includes Mercy Fitzgerald, Nazareth Hospital, St. Francis Wilmington and St. Mary Medical Center Langhorne.

Responsibilities:

• Is responsible for pre-registration, scheduling, electronically verifying insurance eligibility and accurately identifying patient financial responsibility.
• Handles complex scheduled events, including high dollar testing, associated studies and those with study specific instructions.
• Begins the overall patient experience and initiates the billing process for any services provided by the hospital.
• Answers the phone in a courteous and professional manner.
• Communicates professionally with physician offices and other departments in the hospital
• Consistently makes an effort to exceed the needs of the patient

Qualifications:

• HS diploma [Required]
• 1-2 years' experience in a call center [Required]
• Knowledge of up-front collections, insurance verification or pre-registration [Preferred]

We offer a competitive salary and comprehensive benefits including:

• Retirement Savings Program
• Free Parking
• And more!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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