Job Description

Office Manager

Our team is driven to provide the most optimal care to our patients, we treat every individual with the utmost compassion, understanding and respect. We strive to supply the highest level of safety and infection control for our personal protection and the protection of our patients. Our goal is to provide gentle dental care in a welcoming, professional environment. The Rockaway Beach Dental Team believes that every single person presents a beautiful life deserving of a healthy, beautiful and radiant smile. Serving Pacifica and the surrounding communities, we are known for our friendly, compassionate and gentle treatment. Our office is committed to providing quality health care to local San Mateo County and treat patients of all ages. We provide comprehensive solutions for our patients' oral health needs. Believing in the importance of listening to our patients, we take the time to truly understand each person's needs, goals, and lifestyle. By understanding our patients' objectives we can provide solutions that will improve their health while transforming their smile into something bright and beautiful.

Our office managers serve as leaders and are the heart and soul of the practice. Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience. By joining our team, you will have:

• Work-Life Balance
• Time Off: Up to 3 Weeks Collective Paid Time Off + 8 Paid Holidays (PTO rolls over!)
• Parental Leave: Up to 3 weeks paid
• 401(k) Match
• Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
• Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
• CE & Growth: SPEAR access + continuing education
• Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
• Pet Insurance: Flexible plans + 24/7 telehealth for your pet

Key Responsibilities

• Post insurance and patient payments, verify insurance, and appeal denied insurance claims
• Check in patients and preparing and presenting simple treatment plans
• Complete end of day
• Run daily, weekly, and monthly reports from practice management system
• Conduct daily huddle meetings
• Establish schedules and work assignments for team members according to workload, space, and equipment
• Identify problems, provide training to team members, and deliver feedback
• Maintain Practice Management System to store accurate data and produce reports.
• Authorize expenditures to budget.

Qualifications

• Ability to delegate tasks effectively
• Proactively manage performance expectations
• Prioritization of competing commitments and initiatives
• Ability to manage up, across and down effectively
• Strong verbal and written communication
• Customer service experience
• Leadership and management experience
• Dental office experienced (preferred)

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

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