Job Description

The opportunity

Delaware North Parks and Resorts is searching for a customer-service-focused full-time Front Desk Clerk and Night Auditor to join our team at Yavapai Hotel in Grand Canyon, Arizona. Working in an exciting, fast-paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

Pay

Information on our comprehensive benefits package can be found at whatweoffer.

What we offer

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 50% off food in our restaurant, tavern, coffee shop, and deli
• 20% off retail and grocery items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life at the Grand Canyon

Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!

• Variety of low-cost housing available for $50 - $75/ week, including wi-fi, satellite TV, and all utilities
• Free laundry facilities
• Healthy work-life balance
• Community recreation center with a gym and monthly outings
• Tons of activities with the South Rim of the Canyon only minutes away, including camping, hiking, river rafting, stargazing, and museums

What will you do?

• Greet and provide friendly guest services to check in and out of the hotel efficiently.
• Run night audit function, reconcile credit card payments, guest folio, billing and corrections.
• Review pending advance deposits and charges.
• Quote room rates and room package information.
• Complete shift closing, drop cash and POS payments, securing the bank at all times and follow proper cash handling policies.

More about you

• Previous experience in customer service environment, POS, credit and cash handling, front desk and night audit is preferred. 
• Good communication skills; ability to communicate with guests and team members.
• Basic math skills; ability to accurately handle money and count change
• Experience in data entry using MS Excel

Physical requirements

• Must be able to work overnight shift.
• Ability to stand and walk entirety of shift. 
• Will bend, twist, crouch, push, pull and grasp items and climb stairs. 
• Will occasionally lift 25 pounds. 
• Visual acuity and manual dexterity to work with computer and paperwork. 
• Exposure to and use of chemicals required to clean and sanitize work areas.

Shift details

Overnight
Weekends
M-F
8hr shift
OT as needed

Who we are

Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

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