Medical Office Manager Job at The Nagler Group, Needham, MA

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  • The Nagler Group
  • Needham, MA

Job Description

Position Title: Office Manager

Position Type: Permanent

Location: Needham, Massachusetts

$30-35/hour

Administrative Support:

  • Provide general office support and organization across a team of ~50 staff members
  • Answer and direct incoming calls; gather and manage patient information
  • Welcome and assist patients and visitors
  • Schedule, update, and manage appointments
  • Scan, fax, file, and maintain documents
  • Support clinical and administrative leadership
  • Assist with basic technology needs (e.g., phone and server troubleshooting)
  • Maintain and manage office systems and databases

Billing and Finance:

  • Oversee client billing processes and assist with monthly accounts receivable
  • Monitor accounts sent to collections
  • Manage all financial transactions including invoicing, payments, and reconciliations
  • Maintain the general ledger and prepare management reports
  • Utilize QuickBooks (PC-based) for bookkeeping functions
  • Conduct strategic data analysis and reporting for senior leadership

Human Resources:

  • Handle HR administrative tasks including onboarding and offboarding
  • Credential clinicians with insurance companies
  • Administer staff benefits, health and dental insurance enrollment/changes, and COBRA compliance
  • Ensure compliance with HR policies and BNS guidelines

Work Environment & Details

  • Schedule: Monday to Friday, 8:00 AM – 5:00 PM (some flexibility with hours)
  • Location: Onsite in Needham, MA, 5 days/week; occasional remote work allowed for emergencies or inclement weather
  • Team: Collaborates with 4–5 administrative staff; no direct reports or delegation
  • Tech: Mac-based office; QuickBooks (PC version) is used for accounting
  • Compensation: $30–$35/hour depending on experience

Job Tags

Permanent employment, Casual work, Work at office, Remote work, Monday to Friday,

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