Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

Y0t5cVZseFpGQVhyRmVKSEtOM1NMcVFoakE9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Outreach Recruitment Agency

Spray Painter Job at Outreach Recruitment Agency

 ...Our client, a leading company in the automotive industry, is currently seeking an experienced and skilled Automotive Spray Painter to join their team. As an Automotive Spray Painter you will be responsible for the spray painting of vehicles, accessories and parts. This... 

Priority Dispatch, Inc.

Cincy Weekend Owner Operator - Delivery Overnight Job at Priority Dispatch, Inc.

 ...and hours to complete: 5 pickups and 60 miles total for the weekend. Contract Requirements: ~ Large Car or small/mid-size...  ...Automobile Insurance Declarations Page or Insurance I.D card.~ Clean Driving Record.~ Clean Background Check.~ Your own vehicle and... 

Farm Job Search

Dairy Farm Manager Job at Farm Job Search

 ...Dairy Farm Manager (6207) Location: Iowa JobNumber: 6207 Dairy Farm Manager position immediately available on a 500 plus cow dairy in Northeastern Iowa. Owner travels extensively and requires a farm manager to oversee the operation in his absence. Must have dairy... 

startus

Data Scientist Product (Boston) Job at startus

 ...We are looking for a Data Scientist to join the band and help drive a data-first culture across Spotify. As a Data Scientist, our mission is to turn terabytes of data into insights and get a deep understanding of how our people use our apps to impact the product, strategy... 

Cognizant

Technology Architect - Adobe Experience Platform AEP (00063812161) Job at Cognizant

 ...- $132,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizants discretionary annual incentive program, based on performance and subject to the terms of Cognizants applicable plans. Benefits...