Benefits:
Bonus based on performance
Employee discounts
Paid time off
Signing bonus
Benefits/Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
Job Summary
We are seeking a positive, friendly, and experienced Hotel Assistant General Manager (AGM) to organize and oversee daily operations of our facilities. As the Hotel Assistant General Manager (AGM), you will provide strategic direction for the company and supervise the activities of our diverse workforce.
A hotel assistant general manager (AGM) supports the general manager by overseeing daily hotel operations, including managing staff, ensuring guest satisfaction, and handling administrative and financial duties. Key responsibilities include staff training and supervision, guest relations and complaint resolution, budget management, and maintaining property standards and safety. The AGM often steps in for the General Manager in their absence and helps implement policies and strategic goals to improve the hotel's performance and guest experience.
Responsibilities
Oversee the work of all employees and set clear objectives
Hire qualified personnel according to standards set forth by the company
Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
Manage budgets and expenses, analyze and report on financial information
Develop and implement a strong marketing strategy to promote the hotel’s services
Communicate with customers when appropriate
Resolve issues that arise with maintenance, equipment, and renovations
Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
Conduct regular inspections of the facility and uphold strict compliance with health and safety standards
Qualifications
Proven experience as a Hotel Assistant General Manager (AGM)
Familiarity with hospitality industry standards
Proficiency in English; knowledge of additional languages is a plus
Well-versed in hotel management best practices and relevant laws/guidelines
Ability to resolve issues with a customer-focused orientation
An outgoing personality
Excellent communication skills
Strong organizational and time-management skills
Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred
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